Shopping Cart
Your Shopping Cart
Oh Snap! Add something to your Cart.
Total:
 Packages
Support
If you don't find the help that you need here please contact us by:
E-mail: support@adsl.co.za or our 24/7 Tech Support Number on 0861 300 900.

Please Note:
These guides are meant as guidelines and not as a replacement for your technician. We are not repeating all the information you will find in your modem / router set up guide, but for the more adventurous all you need is here.

Axxess DSL (Pty) Ltd. does not take responsibility for any information used by non-qualified persons, nor for any actions taken based on this information. If you are not sure about anything please ask or get a qualified technician to set your system up.

Mobile APN Settings
Select your Mobile Operating System and follow the "SIM"ple steps below.

Android
  1. Open the Settings app.
  2. Select Wireless & Networks > Mobile Networks > Access Point Names.
  3. Click the Menu button.
  4. Select New APN.
  5. Enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
  6. Click the Menu button.
  7. Select Save.
BlackBerry
  1. Select Settings > Options.
  2. Complete one of the following:
    • BlackBerry v4.0 or earlier, click TCP/IP.
    • BlackBerry v4.1 to 5.0, click Advanced Options > TCP/IP.
    • BlackBerry v6.0 and later, click Device > Advanced System Settings > TCP/IP.
  3. Enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
  4. Press the Menu key.
  5. Select Save.
iPad - iOS 6/7
  1. Click on the Settings icon.
  2. In the settings menu select Cellular Data.
  3. Select APN Settings.
  4. Enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
iPhone - iOS 7+
  1. Click on the Settings icon.
  2. In the settings menu select Mobile.
  3. Select Mobile Data Network.
  4. Under the Mobile Data grouping, enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
iPhone - iOS 6 and lower
  1. Click on the Settings icon.
  2. In the settings menu select General.
  3. Select Cellular or Mobile.
  4. Under the Cellular Data Network grouping, enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
Symbian
  1. Select Menu > Settings > Configurations.
  2. Select Personal Configuration Settings > Add.
  3. Select Access Point Settings > Bearer Settings.
  4. Enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
  5. Go back to Personal Configuration Settings menu.
  6. Select axxess.
  7. Click Options and choose Activate.
Windows Phone
  1. In the App list, select the Settings icon.
  2. Select Cellular.
  3. Select Add Internet APN.
  4. Enter axxess into the APN field.
    Important: Make sure there's NO space before or after axxess.
  5. Select Save.
DSL Settings

Setting Protocol Type VPI VCI Encapsulation
Modem/Router Settings PPPoE 8 35 LLC
Setting Primary DNS Secondary DNS
DNS (MTN) 196.7.7.7 196.7.8.9
DNS (SAIX) 196.43.34.190 196.43.46.190
Setting Url Port
POP3 Server mail.axxess.co.za 110
SMTP Server (MTN) smtp.internet.co.za 25
SMTP Server (SAIX) smtp.saix.net 25
News Groups Server - NNTP news.internet.co.za 119

Dialup / ISDN Settings
Nationwide Dialup number: 0860 007 249

Setting Url Port
POP3 Server mail.axemail.co.za 110
SMTP Server smtp.saix.net 25
News Groups Server news.axemail.co.za 119
Caching Server cache.axemail.co.za 8080
We are updating this page with more information on a regular basis.
If you have a question that needs an answer, please e-mail it to feedback@adsl.co.za.

How do I use my Client Control Panel?
Click here to download an interactive PDF.
What do I need in order to have an Axxess DSL account?
Firstly, you will need a Telkom telephone line which has been upgraded to a DSL line. You can order your DSL line through us via our website. Once you have your DSL line activated, you will then just need a DSL router which you can purchase at almost any computer store.
Will data I don't use carry over to the next month?
If you are using a Prepaid account, the data will rollover for 1 year or until it is used up, whichever comes first. The monthly billed accounts unused data does not rollover to the following month.
How do I find my Client Control Panel Sign In details?
Click here or you can contact us via our call centre (0861 300 900) or send us an e-mail (support@adsl.co.za) and we can send your sign in details, please keep in mind that we will need to verify who we are speaking to, so keep your I.D. book and/or banking details handy.
Will I be billed every month on the same day that I started my account?
The billing period for all of our accounts are from the 1st day of the month to the last, even if you start your account on the last day of the month, you will be billed the full amount upon activation, and once again the full amount on the 1st day of the following month. If you are in need of data at the end of the month, you should take a look at our Prepaid accounts.
How long will it take to activate my new account?
For our DSL accounts, it will depend entirely on the method of payment, if you are paying via credit card, you can have your account activated immediately, if you pay via EFT (electronic funds transfer), you will need to send through the proof of payment to (payments@adsl.co.za), once we receive it, we will activate your account for you, if you would like to set up a debit order you will need to make the first payment via EFT or credit card, there after we will charge your debit account.
Can I move my DSL line over to Axxess?
Yes, all you will need to do is apply for a DSL line from your Client Control Panel if you are an existing client or from our website if you are a new client and select the option for "Transfer". Please keep in mind that you will still need to pay Telkom for the telephone line rental and calls, as we can only take over the ADSL portion.
Choose your bank and watch a guide.

Please Note:
Please use your account number as a reference when making an EFT payment.
Failure to do so might cause a delay in activation or re-activation of your service(s).
Don't set up Axxess as a private beneficiary. It is a bank approved beneficiary.


Account name: Axxess DSL
Setup Axxess as a beneficiary on your
Nedbank Internet Banking site.
View the guide

Account name: Axxess DSL
Setup Axxess as a beneficiary on your
FNB Internet Banking site.
View the guide


Account name: Axxess DSL
Setup Axxess as a beneficiary on your
ABSA Internet Banking site.
View the guide

Account name: Axxess DSL
Setup Axxess as a beneficiary on your
Standard Bank Internet Banking site.
View the guide


Account name: Axxess DSL
Setup Axxess as a beneficiary on your
Capitec Internet Banking site.
View the guide

Remember that you can also pay via credit card. This gives you instant account activation.

Subscribe to our Newsletter
broadband, broadband, broadband, broadband, broadband, broadband