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Vodacom Home 5G
Level Up your Internet game with true 5G from Axxess. 5G is the latest and fastest wireless connectivity solution that offers the best value for money in Home and Business connectivity.
Delivery Promise*
Your 5G package will be delivered to you in 3 business days, or get R300 credit to your Axxess account. That's our promise to you. * T's & C's apply.
Super-Fast Speeds up to 500Mbps
Experience true 5G technology delivering speeds of up to 500Mbps, perfect for both business and home use.
Low Latency
Stay ahead of the competition with a low latency service that Levels Up your gaming experience.
Easy self-install
Simply plug and play, power up, and connect with ease, thanks to our hassle-free self-installation.
Reliable
Axxess 5G is the premium solution offering dependability for all your Internet-related needs.
Current Vodacom Home 5G Promotions
Step 1: Check our map to see if your location has 5G coverage
The map is for visual reference. Please type your address to get a more accurate result.
No location found
Step 2: Select your Uncapped 5G data package
Price Includes VAT.
5G coverage maps are generated by Vodacom based on available tower capacity and signal strength 3D modeling. Certain factors such as device placement and interference from man-made structures and obstructions, weather conditions and vegetation growth may prevent your router from connecting to 5G. In these instances, your device will fallback to 4G LTE-Advanced, with speeds up to 300Mbps.
The SIM and Device will be delivered within 3 business days, provided payment has cleared. Once delivered please allow up to 24 hours from the time the SIM Card is inserted for the data to be allocated. Please note that the purchase of the Vodacom 5G service is subject to RICA and you will be required to provide certain documentation on delivery of the device, the requirements will be communicated to you.
Please refer to our Terms & Conditions for the full Delivery Policy.
Frequently asked Questions
What speeds can I expect from my 5G?
Axxess 5G can reach maximum speeds of up to 500Mbps, which are blazing fast speeds. However, maximum speeds cannot be guaranteed as several factors affect speed and quality of the connection which include, but are not limited to distance, weather, and interference around and within the property.
The device used plays an important role in us giving you a great speed experience, which is why we recommend buying your router from us. Also, because of the nature of the wireless network, we cannot offer any SLA's on the service.
How long does it take to activate after delivery?
After plugging your SIM card into the 5G compatible router, you should be active within 30 minutes after delivery. In extreme cases it can take up to 72 hours, but this is greatly doubtful. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again.
Can I use this service on the go or only at certain locations?
The Axxess 5G service is designed to be used for your home or business, and Vodacom will lock the service to the address for where you place an order to use the service.
Can I upgrade my 5G service?
Yes, upgrades can be facilitated via your Control Panel. You can upgrade your package anytime during the month, and then for the rest of the month you will be charged pro-rata.
Can I change services between Home LTE and Axxess 5G?
Unfortunately, a service change between these services is not possible as these are two different services. You can only upgrade or downgrade within Home LTE or Axxess 5G services.
Where can I check if I have coverage?
You can simply type in your address in the search bar above to see if you're covered for Axxess 5G.
How many wireless devices can I connect to my 5G router?
To get the best of your 5G experience, we recommend connecting up to 30 wireless devices on the router supplied by Axxess.
What happens if I sign up in the middle of the month?
Our 5G packages including our other services are charged pro-rata, so it doesn’t matter whether you sign up for the service halfway through the month or at the end, you receive the data you will use for the rest of the month.
Do I need to RICA my SIM card?
Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. You will also be required to have a copy of your ID and proof of residence available when your SIM is delivered, and you (the account holder) must sign for it in person.
Do I need to change my APN settings?
If you order the 5G Router and SIM, we will preconfigure the 5G device that is shipped with your Vodacom 5G SIM - so you will not need to change any APN settings. If you order the SIM only, then you'll need to change your APN settings.
Which devices can I use with this service?
Axxess 5G has specific devices that can access the 5G service which have been network approved by the network provider. These devices are the: ZTE 5G CPE MC888D and the HUAWEI 5G CPE Pro 2.
