Axxess was founded by Franco Barbalich in his one-bedroom flat in 1997, with the aim of providing South Africans with great Internet access.
At the time it was called Axxess Africa, and offered Internet access through its four Internet cafés in Port Elizabeth.
Between 2000 and 2006, the company grew its product range to include hardware sales, personal & business connectivity, and website hosting.
In 2008, Axxess won its first Internet Service Provider of the Year award - after launching over 600 Wi-Fi hotspots across South Africa.
In 2009, Andrew Simpson joined the company as Director with a mission to further disrupt the broadband market, by offering great value for money products, backed with world-class service.
Axxess continued to perform well, and scooped yet another ISP of the Year award in 2009.
In 2013, we moved into our new state-of-the-art offices in Port Elizabeth, which now hosts 90+ employees - a.k.a Axxenites. 2014 saw the birth of Axxess Mobile - the most affordable mobile data in SA, which includes 3-month data rollover!
Through hard graft and innovation, Axxess has been fortunate enough to gain significant market share to date, and having received recognition of "Best ISP in South Africa" for the third time in 2015 - is something the entire team is extremely proud of.
Axxess is currently one of the largest privately owned ISP's in the country, but we will never forget where we come from. We will continuously strive to uphold our reputation of being SA's Favourite Internet Service Provider.
Both Franco and Andrew still remain part of Axxess and their vision to provide brilliant broadband, great prices, and amazing, good old-fashioned service still drives the business.
Who are we?
Sure, we provide Internet and our job is to sell & support, simple & affordable ADSL, Fibre and Mobile Data services. But that's what we do. It's not who we are. We are all about our clients. We aim to be the most client-centric ISP in SA – to make "getting connected" so easy and seamless that anyone and everyone can have access to the World Wide Web.
We also operate a fully managed 24 x 7 technical support call centre in order to offer our clients peace of mind, knowing that there is always a wacky (but knowledgeable) person available to assist them. Being there for our clients is of utmost importance to us, and we continue to invest in new systems and technologies to help us give our clients the Axxess experience.
What drives us?
Besides good strong coffee... it has to be our team. Our team means the world to us and we continue to live and thrive in our ethos of being the Fun, Fantastic and Fabulous Internet Company.
So you can well imagine the energetic and vibrant culture flowing through our office walls. There is an incredible sense of teamwork and ownership within the company, and the team continues to create an incredible place to work.
In 2015 we built one of the biggest independent networks in SA. This new network was built from the ground up using the best traffic management software and hardware available. It includes multiple IPC connections per region, and 5 international routes, which ensures low latency for our clients. Oh yes, and did we mention we won ISP of the year 2015?!
Having our own network allows us to drive down costs, which we pass onto our clients. It also provides a strong backbone that lets us provide you with rock-solid Internet.
In 2016, we launched Ultra-Fast Fibre-To-The-Home services and plan to unveil our Axxess Mobile Voice services soon. We are also working on a couple of "super-secret projects", which we can't wait to share with you!