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UNSHAPED · UNTHROTTLED · NO THRESHOLDS
Current Vuma Reach Uncapped Fibre Promotions
Compare Fibre Services
MONTHLY/PREPAID
Fibre Package
R199
Check for Vuma Reach Uncapped Fibre in your area
No location found
Service
30Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
50Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
50Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
100Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
100Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
200Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
200Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
300Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
500Mbps Uncapped
(Pro rata discount applied)
R0
Monthly Price
R0
Due Monthly
R0
Due Now
R0
Acceptable Usage Policy applies. Price Includes VAT.
Acceptable Usage Policy applies. Price Includes VAT.
* Fibre Broadband Access is supplied as a best effort service by the supplier. Areas marked as available on the map may not be Fibre ready at your particular address due to a number of factors. Pre-orders do not guarantee that Fibre will be available at your particular address once the planned project has been completed. Should we not be able to proceed with your application we will advise you thereof.
* Fibre installations are subject to an installation and connection fee. Additional fees may apply should trenching be required to complete the installation, Axxess will make any additional charges known to the client and the client will be required to accept or reject these charges before the order is completed. Please note that should the service be ordered and the incorrect address is supplied, the client will be responsible for all charges relating to the order placed at the incorrect address.
An additional fee will be charged for re-grading the speed of a fibre line as well as outdoor transfers (new address) and transfers between Service Providers. A calendar months notice is required for cancellation and additional cancellation T's & C's may apply to purchases on Promotion.
By completing the order it is deemed that consent has been received from the landlord, owner or body corporate for the installation of the service.
** A delivery fee is applicable to the optional free-to-use fibre router.
Simple Payments for Everyone!
Choose between a monthly auto-renewing voucher or a prepaid 30-day voucher
BEST DEAL
Monthly
Auto-renewing voucher
Card / Bank Transfer
Prepaid
30-day voucher
Multiple Payment Options
Pay at Retail Stores / online with Card
1
Pay via a Participating retail store using your EasyPay number:
and many more
2
Pay via the EasyPay Website or EasyPay App:
Get Prepaid Fibre with our trusted Network Partners
Frequently asked Questions
What is Vuma Reach Fibre?
Vuma Reach Fibre is an affordable, uncapped Fibre internet service connecting up to 10 people. No contracts!
Where is Vuma Reach Fibre available?
Vuma Reach is available in selected areas. Check your address on our website to see if your location is covered.
How does Prepaid Vuma Reach Fibre work?
It's a prepaid Fibre service. Buy a voucher, activate it, and enjoy high-speed, unshaped, and unthrottled internet with no long-term commitment.
How does Monthly Vuma Reach Fibre work?
It's a month-to-month Fibre service, billed automatically every 30 days. Enjoy high-speed, unshaped, and unthrottled internet with no long-term commitment.
How does initial activation work?
After signing up and paying for your first voucher, an installer will complete your Fibre installation. Your service will be automatically activated, and you'll receive an SMS and email notification when your connection is live.
How do I pay for Vuma Reach Prepaid Fibre?
You can pay using:
✅ PayFast (Card Payment / Bank Transfer)
✅ EasyPay (Retailers like Shoprite, Spar, Boxer & more)
✅ EasyPay website/app
How do I switch to Axxess if I already have Vuma Reach with another ISP?
Cancel with your existing ISP and sign up for Vuma Reach via Axxess. Once your payment is processed, Vuma Reach will automatically switch your connection to Axxess.
How many devices can I connect at once?
You can connect up to 10 devices, including smartphones, tablets, laptops, smart TVs, and gaming consoles.
Do I need to purchase a router?
No! A wireless router is included when Fibre is installed in your home.
Can I upgrade or downgrade my speed?
Yes! Sign in to your Axxess Control Panel to check available speed options.
⚠️ You cannot switch between Prepaid and Monthly services. You must cancel and sign up for a new service.
What if I don't buy a new prepaid voucher?
Your Fibre service will stop immediately after your voucher expires. There are no penalties or extra charges, and you can reactivate anytime by purchasing a new voucher.
⚠️ If your service remains inactive for 90 days, your account will be terminated, requiring a new order for reconnection.
What if my monthly payment fails?
If your payment fails, your service will be suspended for 9 days:
New customers: Suspension starts at midnight on your due date if both payment attempts fail
Existing customers: A second payment attempt is made the same day. If both fail, suspension begins.
⚠️ If no payment is received within 9 days, your service will be terminated, requiring a new order to reconnect. If paid, service is reinstated, but lost days during suspension are not refunded.
How do I change my Vuma Reach WiFi password?
- Sign in to your Axxess Control Panel
- Select your Vuma Reach service
- Click the UPDATE PASSWORD button
- Enter your new password & click SAVE
How do I cancel my monthly service?
You can cancel anytime via the Axxess Control Panel.
⚠️ No cancellation fees - you're not locked into a contract.
What if my area doesn't have Vuma Reach yet?
Vuma Reach is expanding! Check our website or follow us on social media for updates.
