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General Notices
Please Note
There's a notice that requires your attention.
ADSL Network Notices
All ADSL services are currently 100%
There are no scheduled notices
Fibre Network Notices
All Fibre services are currently 100%
Subject: SADV : Emergency Maintenance | Centurion|
Start: Mon, Sep 23, 2019 at 22:45 PM
End: Tue, Sep 24, 2019 at 07:45 AM
Message: Please take note of the following planned maintenance that will be taking place at Centurion on Monday evening 23/09/2019. Services will be affected.

Activity Window:

Planned Event Start Time: 23:00 / 23 September 2019
Planned Event End Time: 07:00 / 24 September 2019

Expected Downtime: 06 Hours
Expected Duration: 08 Hours

We apologize for any inconvenience this may cause.
Subject: SADV Notification: | Planned Maintenance | Somerset West | Stellenbosch | Houtbay |
Start: Sun, Sep 22, 2019 at 22:45 PM
End: Mon, Sep 23, 2019 at 07:45 AM
Message: Please take note of planned maintenance that will be taking place Sunday evening 22/09/2019. Services will be interrupted during this window.

This maintenance window is scheduled as below:

Activity Window
Planned Event Start time: 23:00 / 22 September 2019
Planned Event End time: 07:00 / 23 September 2019
Expected Duration: 08 Hours

Expected Duration: 15 Minutes

We apologize for any inconvenience this may cause
Subject: Vumatel Scheduled Change - Bryanston South
Start: Mon, Sep 30, 2019 at 08:00 AM
End: Tue, Oct 01, 2019 at 16:00 PM
Message: Please be advised of the following scheduled change.
Residents will have intermittent connectivity.

Area/s Affected:

Bryanston South
Banbury Street
Halifax Street
Witney Street
Coventry Road
Blackpool Road
Croydon Road
Daniel Street
Shrewsbury Street
Karen Street

Network Type Affected: Active Ethernet

Start Date: 30 September 2019 @ 08h00
End Date: 01 October 2019 @ 16h00
Subject: Vumatel Scheduled Change - Jukskei Park
Start: Wed, Sep 25, 2019 at 09:00 AM
End: Thu, Sep 26, 2019 at 15:00 PM
Message: Please be advised of the following scheduled change.

Residents will have intermittent connectivity

Network Type Affected: Active Ethernet

Area/s Affected:

Jukskei Park

Kwarts Avenue
Chrisoliet Street
Oniks Avenue

Start Date: 25 September 2019 @ 09h00
End Date: 26 September 2019 @ 15h00
Subject: Frogfoot : Network Impact Notification - Planned Change
Start: Tue, Sep 24, 2019 at 22:00 PM
End: Wed, Sep 25, 2019 at 00:00 AM
Message: Please be advised of the following Standard maintenance:

Maintenance Description: Firmware on the core switches in Port Elizabeth will be upgraded.

Impact Description: Short (15 minute) period of increased latency and possible loss of connectivity from Port Elizabeth to Durban and Cape Town respectively, as traffic is re-routed around the rebooting switch.

Start date : 2019-09-24 22:00 PM
End date : 2019-09-24 23:30 PM

We apologize for any inconvenience caused.
Subject: Frogfoot : Network Impact Notification - Planned Change
Start: Thu, Sep 26, 2019 at 23:00 PM
End: Fri, Sep 27, 2019 at 06:00 AM
Message: Please be advised of the following Standard maintenance:

Installation of new aggregation hardware - Capacity upgrade - JHB


Due to the nature of the maintenance and technicians working on the aggregation switches, should anything go wrong, there is a high risk that we will drop services to the Johannesburg and Bloemfontein regions.

Start date : 2019-09-26 23:00 PM
End date : 2019-09-27 06:00 AM

We apologize for any inconvenience caused.
Mobile Network Notices
All Mobile services are currently 100%
Subject: RAIN Scheduled Maintenance
Start: Wed, Sep 25, 2019 at 23:45 PM
End: Thu, Sep 26, 2019 at 07:45 AM
Message: Please be advised that RAIN has scheduled maintenance on their network :

Start Date : 26 September 2019 - 00:01 AM
End Date : 26 September 2019 - 06:00 AM

This should not affect connectivity during the time period.

During this time period the following functions will not be available

1. Top ups to the RAIN services will not be able to be done during this time frame.
2. Usage statistics will not be available during this time.
3. Sim swaps will be delayed till after the maintenance is finished.
Hosting Network Notices
All Hosting services are currently 100%
There are no scheduled notices
Voice Network Notices
All Voice services are currently 100%
There are no scheduled notices
General Network Notices
Subject: Proforma Invoices
Updated: Fri, Sep 20, 2019 at 17:35 PM
End: Mon, Sep 23, 2019 at 17:00 PM
Message:
Proforma invoices have now been updated accordingly. You (Clients) may download the correct and updated proforma invoice from your CCP (Client Control Panel) : Login to CCP > My Account > Billing > Click Download Proforma Invoice

Apologies for any inconvenience caused and thank you for your patience.
Original Message
Posted: Fri, Sep 20, 2019 at 17:34 PM
End: Mon, Sep 23, 2019 at 17:00 PM
Message:

We are aware of issues with Proforma Invoices sent out this morning displaying incorrect renewal amounts. The matter has been noted and is being investigated.
Updates are to follow once the issue has been rectified.

We apologize for any inconvenience caused.
There are no scheduled notices
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