Just DSL Uncapped

Is the price of the DSL line included in the price?

Yes - the price you see, is the price you pay. All our Just DSL Uncapped services are in combo, so the price is for both your Data and the Line rental.

Do I need an existing copper line at my premises for Just DSL?

Yes, you do need an existing copper line at your premises to connect to Just DSL. Openserve will NOT do any new copper line installations. If you do not have the pre-existing copper line infrastructure at your premises, you will not be able to sign up for Just DSL.

Please note that because Just DSL is a separate service from regular DSL, Openserve will need to connect up the new DSL services at your premises. This will depend on the turnaround for your installation and activation.

Can existing regular Axxess DSL clients move to Just DSL?

Just DSL is a separate service from existing DSL services. Existing DSL clients will need to sign up for the new Just DSL services and cancel their old DSL services.

You should only cancel your current DSL service, once your new Just DSL service is live.

Axxess can only cancel the DSL portion of your line. You will have to cancel the voice portion of your line directly with Telkom. We cannot do this on your behalf.

Please note once you change from an existing regular Axxess DSL package to Just DSL, you will NOT be able to change back.

Will I have to pay a setup fee?

Sign up for Just DSL with Axxess today and you can get Free Installation and Activation/Connection. This is a limited promotion that may be stopped at any time. *T's & C's apply.

How long will it take to get connected?

After signing up, Openserve will contact you to install the DSL line at your premises. Once the installation is done and completed, the line will be activated. You can then plug in your router and get connected to the internet.

Can I use my current DSL router?

Yes, you can use your existing ADSL compatible router for 4Mbps and 10 Mbps line speeds. The 20Mbps and 40Mbps lines are classed as VDSL and will require a VDSL compatible router.

Can I upgrade, downgrade or cancel at any time?

Absolutely! We don't like contracts. So, we allow upgrades and downgrades of DSL speeds up until 5pm on the last day of the month.

To cancel, we need just one calendar months' notice. If you are still in the Promo period of 6 months, then it's one month's calendar notice and R999 early cancellation fee.

How is Just DSL different from regular DSL?

Regular DSL is a standard copper DSL line WITH the voice portion of the telephone line.

Just DSL is a standard copper DSL line WITHOUT the voice portion of the telephone line. No need to pay for a telephone line that you do not use, only pay for your DSL data and DSL line.

Do you want Just DSL, but still need a landline number?

We've got a solution for you. Axxess VoIP is a cloud-hosted service, which means you can take your number anywhere in the world. If you have Just DSL, then you can cancel your Telkom landline rental and simply port your number across. You can use this on a fixed VoIP enabled phone or take your number with you on the move on your Mobile phone!

Do I still need to pay for my landline number from Telkom?

No. Traditional landlines require customers to pay a monthly service charge for a landline. You can now save that money, if you cancel your Telkom line rental and switch to Axxess VoIP.

Axxess VoIP is an affordable telephone service that works off your Internet connection. It cuts out that unnecessary landline cost you pay every month and only charges for your CallTime. Perfect for anyone with Just DSL, looking for a home or business telephone number that is flexible, affordable and easy-to-use.

How do I port my Telkom voice landline to Axxess VoIP?

You'll need to supply us with a copy of your Telkom telephone bill (please note that your account needs to be settled, or Telkom will not release your number) and an authorisation letter which will be supplied to you.