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Vodacom Home LTE
Simplify your home or home-office connectivity with Vodacom Home LTE - it's affordable and easy to self-install, without the need for any fixed lines.
Wide Network Coverage
Vodacom offers one of the widest available networks in South Africa, which means you'll find coverage almost everywhere.
Cost-effective and reliable
Experience fast, consistent and reliable connectivity without breaking the bank.
1 Month Data Rollover
If you don't use it, you won't lose it. Any unused Anytime data rolls over for one month, so you can bank your unused data and use it later.
Quick to Set Up
Don't wait around for an installation. As soon as your LTE router is delivered and your service is activated, you'll have Internet connectivity.
No Contracts
You're not obligated to stay with us, but we are sure you'll want to. *Cancellation fees may apply if signing up on a Promotional offer.
Current Vodacom Home LTE Promotions
Step 1: Search our map to check if your area has Vodacom Home LTE coverage
No location found
Step 2: Select the data type
Step 3: Select your Uncapped LTE data package
Step 3: Select your Capped LTE data package
Price Includes VAT.
The SIM and Device will be delivered within 10 business days, provided payment has cleared. Once delivered please allow up to 24 hours from the time the SIM Card is inserted for the data to be allocated. Please note that the purchase of the Vodacom Fixed LTE service is subject to RICA and you will be required to provide certain documentation on delivery of the device, the requirements will be communicated to you.
Please refer to our Terms & Conditions for the full Delivery Policy.
Frequently asked Questions
Where can I check if I have coverage?
Simply type your address in the search bar above to see if you're covered.
What speeds can I expect?
Uncapped speeds are determined by the service you choose. LTE is a wireless technology influenced by many factors and can therefore not guarantee a consistent speed. The device used plays an important role in us giving you a great speed experience, which is why we recommend buying your router from us, where we can be pretty sure of a minimum of 10Mbps and maximum speeds of up to 150Mbps. Also, because of the nature of the wireless network, we cannot offer any SLA's on the service.
How long will it take for my Home LTE to be delivered?
Within 7 business days, provided payment has cleared (stock dependent)
Do I need to RICA my SIM card?
Yes. You will need to have your original barcoded Identity Document, as well as a valid proof of residence. You will also be required to have a copy of your ID and proof of residence available when your SIM is delivered, and you (the account holder) must sign for it in person.
How long does it take to activate after delivery?
Your SIM card should be active within 30 minutes after delivery. In extreme cases it can take up to 72 hours, but this is highly unlikely. Should you have trouble connecting after 30 minutes, please reboot your device and try to connect again.
Which devices can I use with this service?
Vodacom can only allow devices which have been network approved by Vodacom. This range of devices includes: TP Link MR600, ZTE MC801A, ZTE MF286R, ZTE MF286C1
Click here to view the full list.
How many wireless devices can I connect to my Wi-Fi router?
You can connect up to 64 wireless devices on the routers supplied by Axxess.
Can I use this service on the go or only at certain locations?
The Vodacom Home LTE service is designed to be used at your home or office, and Vodacom will lock the service to the address for where you place an order to use the service.
Am I prioritised on the tower?
The Vodacom Home LTE coverage map is generated specifically based on capacity and network availability, so although you'll be sharing the network with mobile LTE subscribers within the Home LTE coverage area, you won't be impacted by congestion issues. If you get your router from Axxess, we can ensure that it has the correct firmware configuration to allow Vodacom to make the most efficient use of spectrum which does not get allocated to mobile LTE subscribers.
What happens if I move to a new house?
You can request to have your Home LTE service moved to another location once a year.
What if I move and my new area has no coverage?
Our Vodacom Home LTE services can only be used in areas with coverage. If you're moving to an area without coverage, our cancellations process is quite simple and easy.
Can I have multiple Vodacom Home LTE services?
Yes, as long as they're used at the addresses where the application for each is placed.
Do I need to sign up for a contract?
We don't like contracts. Which is why our Vodacom Home LTE services are offered on a month-to-month basis.
What happens if I get fibre coverage in my area?
Call us and we'll get you connected on one of our fibre services in no time!
Can I top-up capped services?
Yes, top-ups are available in the Client Control Panel.
Do I need to change my APN settings?
If you order the LTE Router and SIM, we will preconfigure the LTE device that is shipped with your Vodacom Home LTE SIM - so you will not need to change any APN settings. If you order the SIM only, then you'll need to change your APN settings using the details included in your welcome email.
Is the IP private or public?
Vodacom Home LTE will only provide a public dynamic IP address for their Home LTE service.
Can I upgrade or downgrade my service?
Yes. All Home LTE packages can be upgraded or downgraded via your Client Control Panel.
What happens if I sign up in the middle of the month?
All Home LTE packages are charged pro-rata. So, if you sign up for a capped service halfway through the month then you will pay half the monthly fee and receive half the data for the rest of the month.
Does unused capped data roll over at the end of the month?
In-bundle day data will roll over for up to 30 days within a Calendar Month.
How do I view my data usage?
You can easily check your data usage at any time via your Client Control Panel or the handy Axxess Mobile App available on Android and iOS.
Is there a cancellation policy?
Yes, should you decide to cancel your package, a calendar months' notice is required.
